Tickets - Laravel Schema Designer

ticket_categories

id increments
title string (100)
description text
status enum
softDeletes softDeletes
timestamps timestamps

tickets

id increments
title string (100)
description text
priority string (50)
ticket_category_id ^FK integer
src string (100)
status enum
softDeletes softDeletes
timestamps timestamps

ticket_replies

id increments
timestamps timestamps
softDeletes softDeletes
ticket_id ^FK integer
employee_id ^FK integer
comment text
src string (150)

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